Kay Borel (President, Jules Borel & Co.)
“Andy has a true passion for serving his customers. He has the gift of making everyone feel appreciated and welcomed not just to his store, but also to his circle of friends. When you meet Andy you soon learn that he is sincere in his interest to network and help you with your interests too. I am very comfortable recommending him to my friends.” August 24, 2009
David Barth (Berstein Rein Advertising.)
"Like many young men out there thinking about buying a ring that will change their lives, I was quite intimidated by the whole process. I knew there was a scale on color, cut and clarity, but that was about the extent of my knowledge. I went to several local jewelry shops that often advertise a quality product and the promise of personalized attention. After a few visits to those stores, I realized their “personalized attention” promise was not much of a promise. I left feeling more anxiety about my purchase decision than I had before stepping foot in the store.
Then I went to Karats. I was immediately greeted by the owner of the store, which is far from the usual at the other stores I visited. He not only explained the diamond scales, but asked helpful and friendly questions about my ring preference. In a world of thousands of diamonds and ring selections, this was a very beneficial process for me to go through. It took me several visits to the store to finally reach my purchase decision. And each time I came in, the personal care was equal to my first visit.
I recommend Karats to all my close friends and family. Many of them have gone there to make one of the single biggest purchases in their lives and have found the same type of personal care and attention I received. I continue to go to Karats for all my jewelry needs and will do so for years to come." March 2010
Josh Shields and Stacey Pratt
From our first discussion for the plans to purchase an engagement ring, the kind people at Karats were knowledgeable and very helpful at every step of the process. Every question and detail was explained throughout the process which meant a lot as a first time customer. I strongly recommend Karats and their business to anyone looking for experience and quality. Thank you Karats. - Josh Shields and Stacey Pratt
Eric A. Wombell
Andy and his team are super helpful. With their assistance I purchased a beautiful engagement ring that my soon to be wife loves and continually gets comments on. We have since purchased our wedding rings from Karat's as well. The service is impeccable at Karat's, which is what keeps us coming back.
Bryan Tolbert
“Customer service is Andy's number one concern. He is one of the best listeners that you will ever meet which gives him a keen advantage in the jewelry selection process.” March 16, 2008
Top qualities: Personable, Good Value, Creative
Zach and Radhika Smith
"I came across Karats randomly as I was looking for wedding bands. I had already purchased my fiancée’s ring but was having difficulty finding a wedding band for myself, as the selection of men's bands at most jewelry stores is very small. I tried everywhere in town--literally--and was about to "settle" for a ring that I only partially liked.
When I found Karats I was with my fiancée and they had actually just closed for the day. We tried the door but it was locked. As we were about to leave the door opened up and Andy poked his head out asking if he could help us. We explained that we were browsing for wedding bands and that we could come back at a later time if it was more convenient (but really hoping he would let us in). Andy said it would be no problem and unlocked the door for us. He (and Paige) took the time out to show us their collection and to listen as I explained what I was looking for. I actually ended up purchasing a ring that was in a catalog that they ordered in for me. Andy even ordered a few rings that I liked and said that I could choose which I liked best when they came in.
Long story short, I purchase my ring from Karats immediately after this visit. Karats was also willing to be flexible on the cost for me as I was in a tight financial situation. My (now) wife and I have been more than happy with Karats throughout the entire process. We will definitely be using them in the future for our jewelry needs!"
Stephen Heiner (Owner, Get Smarter Prep)
“Andy is someone who has diamonds "in his blood" - someone who is generationally involved in the beauty of jewelry and the craft of gemstones. If you want something more than just a "shopping experience" when buying jewelry, talk to Andy and find someone who is passionate and focused about what he does. I know where I'll be going when I meet the right girl! :-)” March 11, 2008
Brian Hanson
“I purchased a ring from Andy. It was the perfect ring for the situation and fit in the price range I needed. He was able to help me find the perfect item without any hassle. I would rec amend his services to anyone.” March 11, 2008
Top qualities: Great Results, Personable, Expert
Josh Bradley
“I wanted to say thank you so much for everything you've done. Please tell Andy thanks for fixing my watch battery and definitely thanks for the beers! Honestly, I just want to say thank you for the great service. It's nice to know there are still some companies out there that understand service and how important it is." March 2010
Bryan Farwell (Director of Private Banking, First Community Bank)
“Andy’s professional work ethic and unmatched eye for quality makes him a top notch business owner. What truly sets him apart from the competition is the quality of jewelry he has at his amazing store. As a long time Borsheim’s client it was difficult to find the same standards and service I received from that world renowned store. Andy has filled that void and I now consider him my personal jeweler. The product line and service you will receive are top of the line.” June 9, 2009
Alex Goodpaster (Vice President, Stillwater National Bank)
“Andy is the owner of Karat's Jewelers here in Overland Park where I purchased my wife's wedding ring. Andy has always been there to back his product, whether for a cleaning, sizing, or any other jewelry related service. Karat's has a sterling reputation in our community. I have also been a fellow member of the Leawood Rotary Club with Andy and he is an exemplary Rotarian.” June 1, 2009
“I first met Andy through our membership in the Leawood Rotary Club. Having known him for a couple of years I went to Andy (and his family's jewelry store Karat's) to purchase my wife's engagement ring. We could not have been happier with the selection and the work he did for us. The ring is beautiful and Andy has continued to service our jewelry needs since that purchase with cleanings, up-to-date private viewing opportunities and a genuine friendship. I would highly recommend him for any jewelry needs you may have.” August 25, 2009
Top qualities: Personable, Expert, High Integrity
Brad Likens
“I needed a resetting for my wife’s wedding ring for our 10-year anniversary. I ordered a setting from an on-line wholesaler. When I gave it to my wife, she was disappointed with the quality and had me return it. I went to Karats and asked them if they could provide something like I had found on-line, but with better quality. They had one in stock, and it was cheaper than the one I bought on-line. I gave my wife the ring, and she was thrilled. We visited her parents over the weekend, and she was showing it off to her mom and sisters. They all said I did a great job. I said – ‘It wasn’t me, it was my jeweler’... Thanks you Karats for all your help.
Top qualities: Expert, Good Value, On Time
Michael Searcy (Searcy Financial)
“Every time Andy has done something for me, he performed in an exemplary fashion and I was pleased with the results. Having had family involved in the Jewelry business for many years I have quite a bit of experience as to how this industry works. Andy has exceeded my expectations.” May 26, 2009
Top qualities: Expert, Good Value, On Time
Ryan George (Northwest Mutal)
“Andy has a tremendous commitment to satisfying his customers and works hard to provide the highest quality and the best possible value.” May 26, 2009
Top qualities: Great Results, Good Value, High Integrity
Michelle Blackwell
"Love my ring!!!!! Have had so many compliments it is beautiful. Thanks for making my dream come true."
Ryan Reid (Relationship Architect, Mazuma)
"When searching for the most important piece of jewelry one will purchase, it is nice to work with people that are knowledgeable about fine jewelry. At Karats, not only was the staff amazing, the owner, Andy, did everything in his power to make sure that the ring I purchased was perfect and one of a kind." March 2010
John and Emily Morisson
"I absolutely LOVE my ring! It is the perfect ring for me -it is exactly what I wanted even if I didn't know it at the time. John and I couldn't be happier with our experience at Karats. You and your staff were able to take what could have been a nerve wracking experience (it is a life long decision and a lot of money) and make it wonderful. We are so happy that we were able to share that experience with such wonderful and caring people. Neither John nor I felt pressured and everyone did a wonderful job making us feel completely comfortable with our decision. I believe you have die hard Karats customers for life! We've told so many people how amazing your store is - keep up the great work!!" June 2010
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