30-Day Returns
30-Day Returns
Military Discount Military Discount 

	Best Price Guarantee Best Price Guarantee

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Call us Now! (913) 239 0735

Return Policy

Return policy

We have been selling diamonds for 6 generations and take our work very seriously. If you are dissatisfied with your purchase for any reason, simply call us with in 30 days from the date of delivery and we will happily exchange your item or refund your money without a hassle. **

What is your return policy?

Returns are accepted 30 days from the date of delivery. **Exceptions to this policy are the following:

  • Designer Settings and Designer Wedding Bands
  • Diamond Eternity Bands
  • Any Engagement Ring Setting special ordered and made to fit a customers center stone.

Due to the special nature of these items, we cannot accept these for return.

"Designer" is considered any item under the "Designer" section of this website.

**Layaway purchases may only be returned 30 days from the date the item is finished with production, and a maximum of 60 days from the purchase date.

**Pre-Owned Watches are fully refundable within three days from receipt of delivery. The watch must not be worn or sized and must be in the same condition as when sold. The watch must be accompanied by all boxes, tags and paper work that came with it.

Simply call customer service at 913-239-0735 to obtain an RA# (Return Authorization #). Securely pack and seal the return merchandise.

*In order to give our customers the best pricing, we do not allow comparison purchasing. Comparison purchasing is the act of ordering two or more of the same, or similar item, and then only keeping one of them. If you are unsure, or have detailed questions about a particular item, please call one of our customer service representatives for expert help.

How do I make a return or exchange?

Simply call customer service at 913-239-0735 to obtain an RA# (Return Authorization #). Securely pack and seal the return merchandise.


Paying for Returns


Call customer service @ 913-239-0735 and obtain Return Authorization number.


Return & Exchange

Call customer service @ 913-239-0735


Cancel Order

Call customer service @ 913-239-0735 and obtain Return Authorization number. Once the item is received payment is made with in 14 working days.


Refundable Items

Pre-Owned Watches are fully refundable within three days from receipt of delivery. The watch must not be worn or sized and must be in the same condition as when sold. The watch must be accompanied by all boxes, tags and paper work that came with it.


Non-refundable Items

Designer Settings and Designer Wedding Bands; Diamond Eternity Bands ordered for a finger size smaller than 5 or larger than 7.; Any Engagement Ring Setting special ordered and made to fit a customers pre-existing diamond. Due to the special nature of these items, we cannot accept these for return.


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